Legal — last updated 1 October 2026
Privacy policy
1. Who we are
Ourlet Atelier, Lda., Travessa das Linhas 14, 1100-284 Lisboa, Portugal. Our data contact can be reached by email at the address below.
2. What we collect
When you write to us, book a fitting or join our letter, we keep your name, email address and the message you sent. When you buy, our payment provider processes your card; we never see or store full card numbers.
3. Why we use it
To reply to you, arrange fittings and repairs, send the monthly letter if you asked for it, and meet our legal obligations for invoicing.
4. Cookies
This site uses only essential cookies and privacy-friendly, cookieless analytics. We do not use advertising trackers.
5. How long we keep it
Messages are kept for two years. Repair records are kept for the life of the garment so we can mend it again.
6. Your rights
Under the GDPR you can ask to see, correct, export or delete your data at any time. Email us and we will respond within 30 days. You may also complain to the Portuguese data authority (CNPD).